Work that matters
Work meaningfulness is the highest-rated dimension of the survey.
Insights from the 2026 survey
What apartment industry employees told us.
Every year, employees of every nominated organization rate their employer, anonymously, on 11 dimensions. Here is what they said in 2026, in averages and shares from the 2026 industry report.
9.18, work meaningfulness, the highest-rated dimension
8.91, would recommend their employer to a friend
8.91, would recommend their supervisor for a raise or promotion
8.89, satisfaction with their role
The industry scorecard
How employees rate their employers.
Average scores on the 11 scored questions, on a 1–10 scale.
Highlights
A workforce that believes in its work.
They would recommend their employer
Employees' likelihood to recommend their employer to a friend looking for a job.
Trust in supervisors
Employees' likelihood to recommend their supervisor for a raise or promotion.
Who responded
A profile of the apartment industry workforce.
Gender
Generation
40% of respondents are managers
48.8% have been with their employer two years or less
71.2% earn less than $100,000 a year
The takeaway
Three things leaders should know.
- Employees find meaning in their work and trust their supervisors.
- Compensation competitiveness is the one dimension that trails the rest.
- Retention risk is highest in the first two years, when nearly half the workforce is still new.
Recent NAA Top Employers winners
Get the full 2026 State of Employment report.
The industry scorecard, a workforce profile, retention analysis and a priority action matrix for leaders.
Figures are based on the 2026 NAA Annual Industry Employee Satisfaction Report by the Business Intelligence Group. Respondents are employees of organizations nominated for NAA Top Employers; therefore, results reflect an employer-nominated population. Averages are weighted by the number of responses.