2026 industry report
The State of Employment in the Apartment Industry.
The 2026 NAA Annual Industry Employee Satisfaction Report, prepared by the Business Intelligence Group from the anonymous survey responses of employees at every organization nominated for 2026.
What's inside
- An 11-dimension industry scorecard, 2026 compared with 2025
- A profile of the apartment industry workforce by generation, role, pay and tenure
- A retention risk analysis focused on the first two years
- Strategic implications and a priority action matrix for leadership teams
Get your copy
Tell us a little about you and we'll send the report, along with follow-up ideas matched to your role.
Your report is on its way.
We've emailed you the report. What happens next depends on the role you chose:
- HR or people leaders: Retention and onboarding ideas drawn from the survey's first-two-years findings.
- Marketing or PR: Ways to use employee recognition in employer branding and recruiting.
- CEOs, presidents and owners: The executive summary and how your organization could benchmark against the industry.
The three-sentence summary for the C-suite
- Employees find meaning in their work and trust their supervisors.
- Compensation competitiveness is the one dimension that trails the rest.
- Retention risk is highest in the first two years, when nearly half the workforce is still new.
Figures are based on the 2026 NAA Annual Industry Employee Satisfaction Report by the Business Intelligence Group. Respondents are employees of organizations nominated for NAA Top Employers; therefore, results reflect an employer-nominated population. Averages are weighted by the number of responses.